What we never do
- We don’t sell client data.
- We don’t repurpose dashboard data for unrelated marketing.
- We don’t transfer information outside the UK without a clear lawful basis and safeguards.
Your data fuels the dashboards we build, so we treat it carefully, lawfully, and with restraint. Want the short version? We process client information only to deliver services, never sell it, and keep security controls tight from first contact to final retention.
Need a straight answer before you commit? Start here, then scroll to the sections that matter most.
We know privacy pages can feel like a wall of legal text. So why make you hunt for the essentials? Here’s the practical summary first: what we collect, why we collect it, and how we protect it.
Data is used for dashboard delivery, support, service improvement, and compliance checks. Nothing more. Why collect extra if you don’t need it?
Encryption, role-based access, audit trails, and least-privilege controls are standard, not optional extras.
Data processing agreements are available as standard, alongside clear support for UK GDPR workflows.
This section explains how Harris Vision handles personal data for AI-powered dashboards and related services. Prefer plain English? Good. That’s exactly how we’ve written it.
We collect the details you give us directly, such as names, business contact information, project requirements, and support messages. We also receive technical data when you use our website, including device type, browser information, and basic usage logs. Do we need every possible detail? No. Only what helps us run the service properly.
Data supports service delivery, account administration, security monitoring, troubleshooting, analytics platform improvements, and legal compliance. If you contact us, we’ll use your details to answer you and resolve the issue. If a dashboard needs a refresh or a fix, the same data helps us do that quickly and accurately.
We rely on contract, legitimate interests, legal obligation, and consent where appropriate. For example, we process client data to deliver dashboards under contract, and we use certain website cookies only after consent where required. This isn’t guesswork; it’s aligned with UK GDPR and the Data Protection Act 2018.
We share data only with vetted processors, professional advisers, and service providers who help us operate securely. All processing is kept within UK data centres unless a lawful transfer mechanism applies. We keep information only as long as needed for the service, legal duties, dispute handling, and audit requirements. Why retain more than necessary? We don’t.
You can request access, correction, erasure, restriction, portability, or objection where applicable. You can also withdraw consent when consent is the legal basis. For privacy questions, contact us using the details below and we’ll respond promptly. Simple enough, right?
We maintain records appropriate to our service model and handle regulator-facing obligations seriously. If you need compliance paperwork for procurement, we’re ready to share it. No drama. Just the documents.
We can share a downloadable DPA template that fits AI analytics projects, procurement reviews, and client onboarding. Want it pre-signed? Need clauses adapted for your own governance team? We can help.
Privacy gets real when a team needs procurement approval. Did we make that easier? We think so.
“Why did we choose Harris Vision? Because their privacy pack was clear, their DPA arrived fast, and the security answers stood up to our legal review without any back-and-forth.”
Leigham Siyam — Data Operations Lead, Northbridge Retail Analytics
Questions about this policy, data subject requests, or supplier paperwork? We’re easy to reach. And yes, we do read every message.
Send us your privacy question, and we’ll point you to the right clause, document, or workflow. No generic reply. Just the detail you need to move forward.